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Saturday, August 28, 2010
Finally on Friday night he manager called again. Apparently he found out hat something did happen to my laptop, while it was there. They didn't notify me, however they should have. the form stated two different numbers an they could have called any time. However they did replace the case, however i do find that its not o equal value as the case has dents. and scratches on it. Also what happened with the CD/DVD drive? still the hp doesn't want to do anything about it. right now the computer is not in the condition it was in, when i sent it to them. Well now i will have to wait for Monday. I have had enough the first few days, and have taken further actions like reporting HP to BBB.