As some of the pictures were not exactly meant to show the condition, there were taken right before i sent it to HP.

the DVD drive was there.

the stickers were there, and there weren't any cracks near the lock or and scratches.
this is after i got my laptop back...
the scratches are on the case and there is a crack near the lock and the stickers on the top were removed. Also the microsoft sticker was damaged, which is shown bellow.
the DVD/CD drive what heppened with that?

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